Passengers fell ill due to the blankets given in AC coaches. The case was of 15008 Krishak Express going from Lucknow to Varanasi City.

Passengers traveling in the third AC coach complained to each other about foul smell from the blankets. Passengers searched the coach attendant to take the complaint to the Railways. When he was not found, TTE was informed about this. After this the blankets were changed.

As soon as the train reached Badshahnagar station, the passengers started vomiting. The health of 3 deteriorated so much that a medical team had to be called.

Such complaints often come about dirty and smelly bedrolls. If this happens to you too, don’t ignore it by mistake. We tell you where and how to complain.

Our experts are – Advocate Yogesh Bhatnagar (Railway Expert), Advocate Chikisha Mohanty and Railway PRO Subedar

Question: What is provided by the Railways in the bedroll available in AC coaches?
Answer: Each passenger gets a pillow, two sheets, a blanket and a small towel.

Question: What is the rule regarding cleaning of bedroll in railways?
Answer: The blankets will be dry cleaned every two months. Linen sheets, pillow covers and towels will be washed after each use.

Question: What is the mode of complaint on Rail Madad app?
Answer: After downloading this app from play store, you have to sign it up by entering your name, password and phone number or email ID. Then log in to it with your ID password.

The window opens after login. In which tabs like train complaint, station complaint, tracking complaint and suggestions will be found. By clicking on it, you can convey your point to the Railways and ask for help.

Question: Is the complaint about dirty blankets, chadars or coaches only allowed through the Rail Madad app?
Answer: No, you can get ticket booking, train enquiry, reservation enquiry, retiring room booking along with registering complaint. For this, you have to click on the option OTHER SERVICE tab present on the app. All these tabs will take you to other official websites and apps of Indian Railways.

Keep these things in mind while complaining through Rail Madad App

Question: If there is a problem in the facilities provided by the Railways, can we complain in the consumer forum also?
Answer: When you buy a ticket, then it is called consideration, that is, you have availed the service of the railway. Railway has taken money from you, it means that it is your service provider. Now it is the responsibility of the Railways to provide all the facilities inside the train properly to the customer i.e. its passenger. In this way, it is the responsibility of the Railways to provide blankets and sheets and to clean them as well. If all this is not clear then a passenger has the right to complain in the consumer forum.

Question: What are the things to be kept in mind while filing a complaint in the Consumer Forum?
Answer: If there are pebbles in the food, cockroaches and rats are present in the coach due to lack of cleanliness, or the blankets and sheets are dirty, you can complain to the consumer forum. You just have to follow the points written below…

In the last 15 days, there have been complaints of dirty blankets and sheets…

Question: Are the blankets and sheets present in the bedroll not washed?
Answer: Railway has been promising to provide clean bedroll, but in reality it is not happening till now. Regarding the washing of blankets, the Railways have accepted that the blankets are washed once or twice a month. The contractors take the contract from the Railways by filling quotations at a lower rate. After this, the used sheets and pillow are pressed again without washing and put in the packet.

In 2016, the Railways had said that complaints about dirty blankets are continuously coming, so NIFT students have been asked to make cotton and wool mix washable blankets. It will be used first in premium trains, later in all trains. What happened to this project is not yet known. Similarly, this issue was discussed many times in the Parliament, but the negligence regarding cleanliness did not reduce.

Last year, Navbharat Times Gold revealed why dirty sheets are found in AC coaches. The reporter took up a job as a press worker in Loundreds Company, Sector 83, Noida. In the report, he revealed that dirty and smelly blankets are pressed and packed. All the CCTV cameras installed where the press is done are either closed or defective.

Let us also know the rule of theft of luggage during rail travel…

Question: What to do if your luggage is stolen in a moving train?
Answer: If luggage is stolen in a moving train, inform the TTE, conductor, coach attendant, guard or GRP escort of the passenger train. They will help you report your stolen or lost items.

Question: If luggage is stolen in a train, is it necessary to break the journey and drop the passenger at a station for FIR?
Answer: No. It is not necessary to do this. You can file an FIR in a moving train as well, but if the situation is extreme and passenger’s testimony is required, then you may have to get down at a station and testify at the GRP station.

If luggage is stolen in a moving train, then complain like this

Read some more articles of the news of need:

1. Death due to suffocation in sleep: Poisonous gas will get mixed in the blood by burning the fireplace in a closed room.

In Punjab’s Sangrur district, five laborers were sleeping with a fireplace lit in their room. 4 died due to suffocation in their sleep. One had to be admitted to the hospital.

The post Passengers got smelly blankets in AC coach appeared first on Republic Aeon.

The Great Train Robbery: Often people’s pockets are cut or small thefts are done in bus or train.  You must have seen vicious robbers stealing in the train in the movies, but today we will tell you about the train robbery in history which is the biggest train robbery ever. How some robbers made away with about 300 crores from a moving train. Yes, it was a heist that shook the whole world.

World’s biggest train robbery
On August 8, 1963, 16 robbers carried out this incident. On 7 August 1963, a train named Britain’s Royal Mail left Glasgow for London at 7 o’clock in the night. It was a mail carrying train in which 72 post office employees were also present. These employees used to sort the mail inside the train. The train was to reach London in the morning after about 12 hours. There were a total of 12 bogies in this train and just behind the engine was the HVP i.e. High Value Packages coach. In which there were about 300 million ponds i.e. about 300 crore rupees according to today. Those 16 robbers already had all this information.

No weapon was used in the robbery
The robbers had executed this robbery in a very clever way. The surprising thing was that the robbers did not use any weapon in this robbery. With the help of just one iron rod, he stole 128 boxes full of currency notes from a moving train.

All the planning
The planning was started by the robbers a month before the robbery. Gordon Goody, Buster Edward and Bruce Raynold were the masterminds of the entire heist. All these three were robbers, but before that they did not have experience of robbery in train. That’s why he included three more vicious criminals from Britain in his gang, who were experts in train robbery. Apart from this, a former driver who had information about the train was also made a part of this robbery. Apart from this, a technician named Cordray was also involved in this robbery, whose job was to spoil the railway signal. Overall, a gang of 16 expert people got ready for this robbery.

Train stopped by changing the signal
All these robbers stood at a traffic signal falling a few hours before London. He covered the green light of the signal with a paper and then switched on the red light with the help of a battery. The train reached this signal at around 3 am on 8th August. Jack Mills, 58, was driving the train, when seeing the red signal on the way, he immediately stopped the train.

Cleared all the money in 15 minutes
As soon as the train stopped, these 16 pre-prepared robbers entered inside the train. One of them went into the engine and hit the driver Jack on the head with an iron rod, knocking him unconscious. After that these people reached the bogie behind the engine, where inside 128 boxes were 300 million pounds i.e. about 300 crore rupees. According to the plan, the robbers had already kept a truck ready outside. The robbers loaded these boxes into the truck in just 15 minutes and then fled with them.

Could not get full money back
The police continued to investigate for many years. Although, years later the police got success in catching these robbers, but all the money stolen from the train could never be recovered. This was the biggest robbery in history, known as The Great Train Robbery.

The post How the robbers made away with 300 crores from a moving train! appeared first on Republic Aeon.